Identify deterioration without dismantling the door
Describe torn, flattened or loose material and keep the door model available if known. A surface photograph can be useful; do not remove a bottom attachment or reach into a pinch point to obtain a sample. Let the technician determine safe access.
Clarify whether the attachment also needs work
If the seal repeatedly comes loose, ask whether its channel or fixing is damaged or the previous strip was unsuitable. A replacement proposal should identify the cause being addressed rather than simply installing the same style again without explanation.
Keep the West Perrine service proposal understandable
Ask which edges are included, whether old material will be removed and what separate damage was found. If the bottom section has corrosion or deformation, discuss its repair independently from the flexible strip so costs and expectations stay clear.
Your questions
Can I order by the visible width alone?
Width does not identify the attachment profile. Provide the model or arrange identification before purchasing.
Is rust in the lower section fixed by new rubber?
No. The strip and the door section are separate components, so section damage needs its own assessment.
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